Professional Services

Ingram Micro offers technical and professional services to enable the end customers’ end-to-end IT integration, through our resellers. Our technical experts, who have deep technical domain knowledge on key solutions and are backed and certified by manufacturers, are able to walk through with customers, easing them of their concerns to focus on their business.

Presales Support

Turnkey solution architecture and sizing, total infra solution aggregation, into projects and tender technical write-ups

Joint calls with partners to meet end users

Cloud support into per-migration assessment

Ingram Solution
Centre/Security Lab/EEC

POC, delivery of partner enablement workshops
Leverage on our Solution Centre for proof-of-concept, and/or demo/test

Ingram’s Security Lab to trigger needs and talking points with end users via our partners

Executive Experience Centre, Collaboration Needs

Implementation Services

Team of experienced engineers, to assist in project implementation

Project Lead will be appointed to oversee and coordinate with the reseller/vendor’s Project Manager, on- premise and cloud

Maintenance Services

We provide maintenance support services with cold sparing, up to 24×7×4, based on customer needs

Monitoring Services

Proactive monitoring as a service for end users via our partners

Education Services

Enabling your customers with the know-how and familiarity of the product they are using Ingram is an Authorised Training Centre for: VMware, Veritas, Symantec, IBM